MRR
Monthly recurring revenue from every active subscription.
Subscriptions
Subscriptions, measured and managed.
Kexlo's subscription management connects your Loop Subscriptions app to two free workspaces. Upgraded Analytics joins subscriptions, orders, ad spend and fulfillment costs into daily unit economics: MRR, churn, lifetime value and what each customer really earns you. AI Customer Support answers subscribers and pauses or cancels when they ask.
Which subscription metrics does Kexlo show?
Upgraded Analytics turns your subscriptions into the numbers a subscription brand runs on, updated daily.
Churn
How many subscribers you lose, from every subscription record.
Lifetime value
What each subscriber is worth over time, from every subscription.
Real ROAS
Ad spend joined to orders for real return on ad spend and acquisition cost.
Why join subscriptions with costs?
Revenue alone does not say whether a subscriber is profitable. Upgraded Analytics joins subscriptions with Shopify orders, Meta ad spend and your fulfillment costs, so you see what each customer really earns you after it cost you to win and serve them.
When Meta is not connected, ad charges on your Mercury card count as spend instead, so acquisition cost is still covered.
How are subscriber requests handled?
AI Customer Support answers subscribers from your support inbox with their orders, tracking and subscriptions in front of it. It answers subscription status questions, can offer a pause before a cancellation, and pauses or cancels in Loop when the customer asks.
It only confirms a change once it has actually gone through, and conversations that run long go to a person on your team.
What access does the Loop connection need?
Read access to subscriptions and orders, plus pause or cancel when a customer asks. Your subscriptions stay in Loop Subscriptions: Kexlo reads them and acts only on a customer's request.
Credentials are encrypted with AES-256-GCM before they are stored, and every integration can be disconnected at any time.
What do subscribers see when they track a delivery?
Your brand. With Neutral Tracking every order gets your own tracking code with your prefix, followed on a clean tracking page in your store's name or on your own site through the tracking API. Subscribers see simple progress with a count of days on the way and what they ordered, and the page can show an after-sales banner ad for one of your products they have not bought yet.
Can I check subscription numbers from my AI assistant?
Yes, optionally. Connect Claude or ChatGPT to the Kexlo MCP and it can work across every workspace, Upgraded Analytics included. Each key carries only the permissions you grant, can be revoked at any time, and every action it takes is logged.
Check it yourself
- Explore Upgraded AnalyticsOpen the subscription analytics workspace without an account: a read-only live preview.
- Shipping calculatorAll-in DDP prices per order by destination, weight and category, the same rates for every client.
- Pilot ordersStart with samples or a small first order and check the whole process on your own product.
- Contact KexloTell us the product, the quantities and where your customers are.
Related
- Support deskAn AI employee answering your support inbox with the order in view.
- AccountingA monthly profit and loss from your real sales, ad spend and bank data.
- AI employeesOrder checks, customer support, chargeback evidence and books, around the clock.
- IntegrationsEvery tool Kexlo connects to, and exactly what each connection can access.
Questions and answers
Does Kexlo replace my subscription app?
No. Your subscriptions stay in Loop Subscriptions. Kexlo reads them for analytics and lets AI Customer Support pause or cancel when a customer asks.
Which subscription metrics are included?
MRR, churn and lifetime value from every subscription, joined with orders, ad spend and fulfillment costs into daily unit economics, plus Real ROAS.
Can the AI cancel a subscription on its own?
Only when the customer asks. AI Customer Support can offer a pause first, and it only confirms a change once it has actually gone through.
How much does it cost?
Upgraded Analytics and AI Customer Support are free for Kexlo clients, and AI employees are included free for fair use. Both stay off until you switch them on.
Which subscription app does Kexlo connect to?
Loop Subscriptions. It is connected once in Settings and shared by Upgraded Analytics and AI Customer Support, and it can be disconnected at any time.
Can I see the analytics before I sign up?
Yes. Open Upgraded Analytics in the live preview: the real pages, empty, with no account and nothing saved.
Tell us what you sell.
Share the product, the quantities and where your customers are. The platform is optional and free from day one.