Orders in
Shopify orders arrive in Kexlo automatically as they are placed.
Shopify fulfillment
Shopify orders, fulfilled from China.
Kexlo's Shopify fulfillment connects your Shopify store to Kexlo once. Orders then arrive automatically as they are placed, are checked, picked, packed and shipped from Kexlo's warehouses in China at an all-in DDP price, and your own tracking code and link are written back to each Shopify order right after fulfillment.
How does Shopify fulfillment from China work?
Connect your store once in Settings. From then on, orders arrive from Shopify on their own, stock is counted down per SKU, and each order is checked against stock and your account credit before it is picked, packed and shipped.
Right after fulfillment, your tracking code and link are written to the Shopify order, with alerts on key shipments, and your team can see every order from received to delivered in the dashboard.
Checked and shipped
Each order checked against stock and credit, then picked, packed and shipped.
Tracking back
Your tracking code and link written to the Shopify order after fulfillment.
What can Kexlo access in my Shopify store?
Only what fulfillment needs: products, orders, inventory, store locations and fulfillment orders. There is no admin or owner access.
Read-only access to Shopify Payments payouts and disputes is added only if you switch on Accounting or ACR, the chargeback workspace. Tokens are encrypted with AES-256-GCM before they are stored, and you can disconnect the store at any time.
What tracking do my Shopify customers get?
Your brand. With Neutral Tracking every order gets your own tracking code with your prefix, and customers follow it on a clean tracking page in your store's name, or on your own site through the tracking API. The page can show your store's name and item photos from Shopify, and an optional after-sales banner ad for one of your products the customer has not bought yet.
Customs declarations are always accurate and the country of origin is never misrepresented.
What does each Shopify order cost to fulfill?
One all-in DDP price per order covers pick and pack, shipping, duties, taxes, customs clearance, final-mile delivery and tracking, with the same published rates for every client and no volume tiers or negotiated discounts. Price any order in the public shipping calculator before you connect your store. Orders are quality-checked before they ship. A lost parcel is reshipped free of charge, automatically. Every package is insured up to US$600 against damage or destruction.
What else does the Shopify connection power?
The same connection feeds every workspace you switch on, so nothing is entered twice: sales, refunds, fees and payouts reconciled month by month in Accounting; disputes with their order and fulfillment records attached in ACR; orders feeding revenue, retention and unit economics in Upgraded Analytics; and orders looked up, with addresses and quantities changed on request, in AI Customer Support.
Every workspace is optional and free for clients.
Check it yourself
- Explore the dashboard previewOpen every client page without an account: a read-only live preview with no data.
- Shipping calculatorAll-in DDP prices per order by destination, weight and category, the same rates for every client.
- Pilot ordersStart with samples or a small first order and check the whole process on your own product.
- Contact KexloTell us the product, the quantities and where your customers are.
Related
- China fulfillmentStock held by SKU in China and orders shipped worldwide at all-in DDP prices.
- Branded dropshippingOrders shipped from China straight to your customers, in your brand.
- Support deskAn AI employee answering your support inbox with the order in view.
- IntegrationsEvery tool Kexlo connects to, and exactly what each connection can access.
Questions and answers
How do Shopify orders get to Kexlo?
Automatically. Once your store is connected, orders arrive in Kexlo as they are placed and tracking is written back to each one after fulfillment.
Does Kexlo get admin access to my Shopify store?
No. The connection is scoped to what fulfillment needs: products, orders, inventory, store locations and fulfillment orders. Read-only payouts and disputes access is added only if you switch on Accounting or ACR.
Can I disconnect my Shopify store?
Yes. Every integration is optional and can be disconnected at any time in Settings.
Do Shopify customers see Kexlo on their tracking?
No. The tracking page carries your store's name and your own tracking code, so customers only ever see your store.
Can I fulfill orders that are not from Shopify?
Yes. Create a one-off order in the dashboard, checked against stock and credit first.
Tell us what you sell.
Share the product, the quantities and where your customers are. The platform is optional and free from day one.