Every chargeback, with its evidence ready.

Each dispute arrives with its records already gathered. The Auto Chargeback Resolver, an AI employee, opens a case and collects the evidence a dispute needs, then turns it into copy-ready answers and one PDF evidence packet.

You review the packet and submit it. It never submits a dispute on its own.

Many disputes turn on whether the order arrived and what the customer was told. Because Kexlo ships the orders itself and its software is built in-house, ACR reads the fulfillment record and the tracking history directly instead of asking you to find them.

Your support emails sit next to them, so the packet shows the order, the delivery and the conversation together.

Every case carries its deadline, tracked for you in the workspace, so a dispute does not expire unanswered while you are busy elsewhere. The packet is ready to review as soon as the case opens.

Read-only access to Shopify Payments disputes and payouts, added to your store connection only if you switch ACR on, plus your support inbox through an app password, not your login. The mailbox connection reads and replies, and never deletes or moves mail.

Credentials are encrypted with AES-256-GCM before they are stored, and you can disconnect any integration at any time.

Your support inbox is connected once and shared by the workspaces that need it. AI Customer Support answers customers from it, and ACR gathers the same correspondence as evidence when a dispute arrives, so what the customer was told is already in the packet.

The parcel's carrier scan history is added the same way, from the tracking your team already sees in the dashboard.

You do, or anyone on your team you give a staff login with the right pages. AI employees work around the clock with people on standby, including weekends and holidays, and you can also work on cases from Claude or ChatGPT through the Kexlo MCP, with keys that carry only the permissions you grant.