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Kexlo AI Customer Support workspace

An AI support desk for your customer emails: it answers what it safely can and sends the rest to your team.What this page does

What this page does

  • Assist or Autopilot mode for AI answers to new emails
  • $1 free trial for eligible new accounts; active accounts see their current billing status
  • Needs attention: what the AI could not safely resolve
  • Refund requests
  • Eligible, customer-confirmed replacements queue automatically in Autopilot; Assist uses human approval. Stock is checked when shipping is attempted
  • Bounded retries for incomplete AI decisions, with a conversation summary available even on errors
  • Confirm Resolved clears a handled issue without retrying actions or sending a reply
  • AI action pills on confirmed subscription cancellations and refunds, with dates in your local time
  • History of every conversation, with search and compact email headers
  • Insights: emails handled by AI, including automated spam-verification replies, first response time and time saved
  • Handling notes compiled into editable AI rules, within platform safeguards
  • Shopify refresh: sender name, store policies and product/variant knowledge
  • Draft AI Response: the AI drafts a reply for you to edit, without taking any action; the support email connection
  • Spam Protection: optional order verification, Product keyword and blocked contacts

This is a preview with sample/empty data. Sign in or create a free account to connect your store and use it with your own orders.

Create a free accountHow Kexlo works

Preview workspace · AI customer support

Nothing needs you right now.

Support inbox support@preview.24f.site · 0 waiting on customers

Emails
0
last 30 days
Handled by AI
—
no conversations yet
Sent to your team
0
0 waiting now
First response
—
average reply time
Time saved
—
~5 min per automated email
Free trial
$0.00
trial credit remaining · $0 charged

Any remaining trial credit is applied first. After it runs out, $5/month minimum, with additional AI usage billed as usual. AI replies pause if there is not enough balance.

Needs attention

Anything the AI could not safely resolve on its own

Nothing needs you right now

The AI is handling the inbox. Anything it can’t safely resolve shows up here.

Refunds

On their way, not confirmed yet

Nothing in the queue. New refunds appear here until Shopify confirms them.

Why customers write

Last 30 days

No conversations yet.

0Subscription paused
0Subscription cancelled
0Partial refund
0Full refund